Automatically covered:
Every rental in the EEA automatically includes LAKA insurance. The insurance costs are displayed when renting a bike.
Insurance
Our bike insurance: LAKA Insurance
All ListNRide rentals are always insured by LAKA. Laka
Anyone renting out their own bike needs trust. What happens if it gets stolen during the rental? What if it comes back damaged? No worries: all ListNRide rentals in the European Economic Area (EEA) include LAKA bike insurance.
LAKA insurance includes
- Protection for all types of bicycles, e-bikes and cargo bikes
- Theft protection for bicycles if your bike or e-bike is stolen
- Protection for bike damage if your bicycle is severely damaged during the rental
- Emergency cover of up to 200 euros in costs
With LAKA’s award-winning insurance, you and your bike receive comprehensive coverage that offers real added value.
LAKA for a protected ride
What should I do if the bike is stolen or damaged?
Communication is key here. As soon as you notice that something has gone wrong, you should report it through your booking. All parties — the lister, the rider and ListNRide — will be informed by LAKA, and together we can find the right solution.
Make a claim
in 3 simple steps
1
Report the damage
Select your booking under "My bookings" and click "Report a problem". Then follow the steps.
2
Please complete the theft form:
Please fill out a theft or damage form. Make sure you collect as much evidence and information as possible.
3
Sit back and relax
LAKA’s expert team will get in touch with you as soon as we have reviewed both the rider’s and the lister’s claims. You’re in good hands.
Have we still not answered all your questions?
Visit our help center, where we answer all questions about our insurance service.