How can we help you?
The 10 most frequently asked questions at a glance
How do I search for a bike?
Looking for a bike in Vienna? Just type Vienna in the search bar. Our super fast search engine will show you all results including a map view with the locations. Searching for a location is currently the only search option.
How do I know if the bike is available?
There is a calendar on the bike’s detail page. Black numbers represent bookable days, greyed-out numbers are not available and red numbers represent already booked days.
How do I create an account?
Click on sign-up and fill out the required information with a few details to get the best out of listnride and meet people with great bikes. You can also use the one-click Facebook registration for signing-up. In order to request a bike, you need to verify your mobile number, e-mail address and provide a valid method of payment. Your personal data will be stored safely. Through this process we can mediate a valid rental contract for both parties and make sure payments happen in a secure manner.
How do I list my bike?
Click on “ List a Bike ” and add information about your bike including brand, description, pictures, rental price and accessories that you can provide with the bike. When done, click “List my Bike”. Your bike is now available for rentals to the community.
How do I set the rental price?
You are completely free to decide on the rental price. Note that the weekly price can’t be lower than the daily price. To determine the most appropriate rental price, you can compare your bike to similar available bikes on listnride.
How do I know if my bike is requested?
You will receive an e-mail and sms notification, informing you on the new booking request, containing all relevant details. Login and go to “Requests” to accept or reject the booking and start a chat with the Rider if there is something to clarify. If you accept the request the booking is done and the rental is paid for. You will receive a booking confirmation with all the relevant information and contact details of the Rider via e-mail.
How do I rent a bike?
The first step is to request the bike. Select the rental days and exact times of the bike on its detail page. If you’re planning to pick up and return the bike on the same day, click twice on the date and then choose the time slot. You can now get in touch with the lister via our online chat and specify any details such as pick-up, accessories and more. Once the Lister has accepted your request, the bike is booked for you.
What does it cost to list my bike?
Nothing! Listing any number of bikes is free.
What kind of payment methods are accepted?
We support payment through Paypal and the most common credit cards e.g. Mastercard and Visa. Offline or cash payments are in violation with our Terms and Conditions. It might result in a removal of your account from listnride. It is in your own interest to avoid cash payments as it makes it harder for us to protect your information and puts you at a greater risk of fraud and other security issues, e.g. your bike will not be insured.
When do I pay for a bike rental?
You will need to enter your payment data before you can request any bike. The payment will take place only after the Lister has accepted your request. So if you or the Lister cancels a request no payment will be triggered.
