Frequently Asked Questions
Bike Protection offers coverage for bike rentals, against damage or theft.
Bike Protection includes:
• Coverage for all kinds of bikes, e-bikes, cargo bikes
• Bike theft coverage, if your bike or e-bike get stolen
• Bike damage coverage, if your bike gets damaged during the rental
• Friendly and personal customer service throughout the process
• Coverage for all rentals in Germany, Austria and the Netherlands
Bike Protection Policy
How much does Bike Protection cost?
What is the maximum Bike Protection coverage for my bike?
What do I have to do if it if comes to a damage or theft claim?
Is there a deductible to be paid in case of damage?
When is the bike covered by Bike Protection?
Are there any coverage restrictions?
What are my obligations for being covered under Bike Protection?
Got any questions? Write to usJean