Take the Streets
Designed to feel the road. And beat the commute. Get around your city on an award-winning bike.
Track every trace
Built-in GPS tracking ensures your bike is always in range. Stay connected when it’s locked nearby, no move without you.
Safety comes fierce
On the prowl at dusk, or awake at dawn. Intensifying lights and hydraulic brakes ever there as you slow. And then, you’re off
The road is yours
No buttons, no gears. Intuitive motor assistance adapts automatically to power the speed you need.
Rent and test ride Cowboy bikes today! Meet Cowboy. The electric bike for urban riders.
Cowboy is the first connected bike that gives people the freedom to take the streets. Designed to be beautiful and agile in both mechanics and technology, one ride and you’ll want this bike to be yours too.Through a passion for design and technology working in harmony to unlock a new path for people and systems, we are creating a new experience for people to move freely around cities. Learn more on Cowboy.com
How does the customer service work?
Offering excellent customer service is very important to us.
Standard Components
For normal maintenance and standard repairs (such as a flat tire), you can simply contact your local bike shop. A list of recommended retailers can be found below. Do not hesitate to contact us if you can recommend another shop. We would be happy to include them in this list.The specific components for e-bikes, i.e. the battery, the engine and the belt are specially designed for our bike. For this we have an on-demand repair service in Germany: just contact us and we will come to your home to solve the problem. If you have any questions or problems write us on the chat on our website and we will make sure you get the help you need.
Where can I buy a Cowboy Bike?
We sell our bikes exclusively online to offer a competitive price while maintaining a direct relationship with our customers. Of course we fully understand if you would like to test the bike before buying in 'real life'. Do not hesitate to take a wild ride on our bike. We will soon offer test drives in several cities in Germany. Our experts will provide you with all the necessary information and help you to place an order if you liked the test ride.
How is the Cowboy Bike protected against theft?
Bicycle theft is a problem we want to tackle at Cowboy. Two main functions have therefore been integrated into the app to prevent this.
Digital Keys
You're the only person who can turn on the electrical support of your bike through the app. Each bike is linked to a unique account in the app.Find my Bike
You can not find your bike? Just go to the navigation screen in the app to see the last known location. Click on the pin to display the date and time the bike sent this position.What happens if my cell phone battery goes flat while riding?
Your smartphone is only needed to turn on the bicycle's electrical assistance. This means that if your smartphone goes off while riding, the bike will continue to function normally, but you will not be able to turn it off at the end of the ride. To avoid this, you can turn on auto-shutdown in the app to make sure your bike automatically shuts off after a period of inactivity.
How is the app connected to the bike?
The connection between the bike and the app is made via Bluetooth. If Bluetooth is not enabled on your phone, the app automatically prompts you to turn it on to connect to your bike.
Can I attach accessories to my bike?
Yes, of course! Our bike is compatible with the majority of standard accessories on the market: mudguards, childseats, luggage racks, etc. The following items are included in an accessory box that comes with the bike:
- Front lights
- Rear lights
- Bell
- Front reflector
- Rear reflector
- Spoke reflectors
What is the maximum speed of the bike?
The maximum speed of our bike is 25km/h. The cowboy bike is not a pedelec, i.e. you do not need a license plate or a driver's license. Nevertheless, we recommend you to wear a helmet. On private terrain, you can also activate the 'off-road' mode in our app, in which you can ride up to 30km/h. However, we must point out that this 'off-road' mode is not allowed on public roads in Europe.
Do you sell different frame sizes?
Currently we sell a universal model that fits people between 170cm and 195cm. The saddle can be easily adjusted with an allen key (detailed instructions can be found in the manual). If you are unsure about the height that suits you, rent a test ride and we'll help you with the fine tuning.